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Cruise from Rome
Reviewed By Ho Wan - Seattle | Traveled to Mediterranean
Joe was great to work with on this trip. Very organized and made sure we understood each step. Answered all my questions and concerns professionally. I would recommend him to anyone looking for an advisor.
I would recommend this agent to my family and friends
180 of 306 people found this review helpful
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Expert assistance
Reviewed By Zena - Prescott | Traveled to Scandinavia
oe was very professional and knowledgeable. He would follow up on each of my requests and everything happened as he predicted. He was very helpful in helping me rebook a better flight after the carrier cancelled my flight and offered me a totally unacceptable alternative to replace the flight they had abruptly and unexpected cancelled.
I would recommend this agent to my family and friends
164 of 283 people found this review helpful
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It's a Pleasure to Book a Cruise Through Joe Lucero
Reviewed By Leonard - Scottsdale, AZ | Traveled to Mediterranean
Joe Lucero is practically always available by phone. If he's not in when I call, he returns my calls promptly or there is someone else present who can help me. He remembers who I am from year to year and usually remembers my travel preferences. He is very careful to make sure everything is booked to our specifications and that we understand the costs. He checks with us before making any alternative bookings. On our last cruise, he knew we were traveling in Spain before embarking on our cruise. He successfully got a message to us in Barcelona of a last minute change in the place to meet our cruise ship and asked us to let him know that we got his message in time. Joe is always enjoyable to talk to and I feel that he cares about our vacation and appreciates our return business.
I would recommend this agent to my family and friends
159 of 282 people found this review helpful
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AU & NZ Cruise
Reviewed By Kaylin - San Diego | Traveled to Australia
Joe was very helpfull in getting cruise, hotel and air arrangements in place
I would recommend this agent to my family and friends
150 of 264 people found this review helpful
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Joe
Reviewed By Imre - Wake Forest, NC | Traveled to Mediterranean
Joe was helpful, informative and efficient.
I would recommend this agent to my family and friends
143 of 251 people found this review helpful
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A real cool advisor
Reviewed By Joesph - Oxnard | Traveled to Mediterranean
We have been working with Joe for 6 to 7 years, he has always been there to advise and to run inference with our cruise lines. He is very responsive and most of the time takes less than a day to respond to our queries. We are Regent snobs and it is always easier to deal with one knowledgeable individual than a host of Regent representatives. These are only some of the reasons Joe will always be our Advisor.
I would recommend this agent to my family and friends
166 of 298 people found this review helpful
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Review of Travel Advisor
Reviewed By Edgar - Pembroke Pines | Traveled to Mediterranean
Joe is very knowledge about the cruise industry. He is always helpful and professional.
I would recommend this agent to my family and friends
154 of 274 people found this review helpful
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Our first river cruise
Reviewed By Saige - Dover, DE | Traveled to Danube
Joe provided us with great guidance as we were rookie river cruises. All information was provided in a timely and complete manner
I would recommend this agent to my family and friends
155 of 276 people found this review helpful
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How I felt working with joe l
Reviewed By Loretta - Wilmington, DE | Traveled to Greece
Confusing to say the least Unavailability by phone even when we had phone appointments several times
I would recommend this agent to my family and friends
146 of 259 people found this review helpful
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Cruise Specialist Is one company i highly recommend!
Reviewed By Anna - East Hampton | Traveled to World Cruise
Joe Lucero has us guided and giving us advise on numerous cruises we have taken. He is very knowledgeable, professional and wonderful to work with! He always gives us great advise about our travel, different cruiselines, visa requirements, hotelstays before and after the cruise and never stirred us wrong! He will send reminders whenever a deadline moves close to the date and he will tell you that he is always there for you!
I would recommend this agent to my family and friends
163 of 294 people found this review helpful
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Princess Hawaii Cruise
Reviewed By Maria - Salt Lake City | Traveled to Hawaii
Working with Joe was a pleasure. He attended to everything professionally and thoroughly.
I would recommend this agent to my family and friends
144 of 257 people found this review helpful
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Viking - South Pacific Sojourn
Reviewed By Lesley - San Francisco, CA | Traveled to South Pacific
Very good; Joe is always very professional, prompt and responsive, answers questions thoughtfully and does his best to get us what we want. We would highly recommend Joe to anyone!
I would recommend this agent to my family and friends
160 of 289 people found this review helpful
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Great service
Reviewed By JW - Madison, WI | Traveled to World Cruise
Joe is excellent to work with! Great customer service!!!
I would recommend this agent to my family and friends
156 of 284 people found this review helpful
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RAVES FOR JOE LUCERO
Reviewed By Charlene - Albuquerque, NM | Traveled to Scandinavia
We have worked with Joe Lucero for many years. We cannot overstate the value and help he has been to us, in researching, choosing, and booking many cruises of varying lengths. Joe has a vast knowledge of cruise lines, cruise ships, and cruise itineraries all of which he happily shares with us. He is ever diligent in responding to our every telephone call and email. He always deals with us in a timely, straightforward and honest fashion. I am convinced that the prices he quotes to us are the best that can be found. We give Joe Lucero our highest praise and would recommend him to anyone who is thinking of a cruise, and who wishes to receive the best service available.
I would recommend this agent to my family and friends
149 of 271 people found this review helpful
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Following the Vikings
Reviewed By Gloria - Atlanta, GA | Traveled to Trans-Atlantic
He was very helpful and answered all of my questions. He responded quickly to email and phone messages.
I would recommend this agent to my family and friends
153 of 280 people found this review helpful
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Professional
Reviewed By Vesta - Mesquite | Traveled to Tahiti
Joe took care of us from start to finish. The entire process could not have been more pleasant. We will use Joe again.
I would recommend this agent to my family and friends
150 of 274 people found this review helpful
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Grand Asia
Reviewed By Genevieve - Austin | Traveled to Japan
Professional, responsive, and competent.
I would recommend this agent to my family and friends
146 of 267 people found this review helpful
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No big problems!
Reviewed By Delmor - Long Beach, CA | Traveled to Trans-Atlantic
The whole experience was maybe not as personalized as I might wish, but Joe did help make our recent cruise experience logistically smooth. We started off with Joe, thinking we’d do a river Cruise in Portugal - but he helped us get good rooms on the very different OCEAN cruise... which it turns out was a better fit for the 4 of us. His “welcome gift” was also very welcome!!
I would recommend this agent to my family and friends
152 of 279 people found this review helpful
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Great
Reviewed By Judy - Cocoa Beach, FL | Traveled to Panama Canal
Great He is always very helpful. Joe is careful to make sure everything is correct. He has a great personality.
I would recommend this agent to my family and friends
156 of 287 people found this review helpful
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Another great year
Reviewed By Curtis - New York | Traveled to Europe
We have been working with Joe for over 12 years and 30+ cruises and land journeys. He has been extremely responsive to my needs to connect multiple tours back to back... sometimes a difficult task however Joe has been successful. One of the many benefits working with Joe, has been his connections with the tour providers and sort out the details for me. All with a personal and responsive touch. We highly recommend Joe for your travel needs!
I would recommend this agent to my family and friends
140 of 256 people found this review helpful
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Joe
Reviewed By Jeanette - Englewood, CO | Traveled to Mediterranean
He is excellent: efficient, polite, sensitive to our preferences.
I would recommend this agent to my family and friends
141 of 258 people found this review helpful
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Travel Advisor
Reviewed By Wendy - Ormond Beach | Traveled to Alaska
He is a travel advisor with quick response and thorough follow through. Reliable.
I would recommend this agent to my family and friends
153 of 282 people found this review helpful
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Joe Lucero
Reviewed By Shauna - Moraga | Traveled to South Pacific
Joe is very Professional and experience with the Cruise industry is very helpful.
I would recommend this agent to my family and friends
156 of 288 people found this review helpful
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spitzbergen
Reviewed By Constance - Coral Gables | Traveled to Greece
Joe Lucero has always done everything perfect for us. We have worked with him since 2012.
I would recommend this agent to my family and friends
143 of 263 people found this review helpful
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Great Travel Agent
Reviewed By Owen - Spokane | Traveled to Europe
have been a client of Joe Lucero for over 14 years. He has helped/organized over 30 cruises and land trips. Always great to work with Joe... He has been an excellent travel resource.
I would recommend this agent to my family and friends
158 of 293 people found this review helpful
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voyage of vikings
Reviewed By Angelina - Madison, WI | Traveled to Trans-Atlantic
I knew what trip I wanted when I contacted the web page. Joe set me up with a great room and booked the trip for me. I had no problems and the trip was the best ever.
I would recommend this agent to my family and friends
147 of 271 people found this review helpful
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Cruises
Reviewed By Ellen - Salt Lake City, UT | Traveled to Trans-Atlantic
Joe is very knowledgeable. He is current with all ships and lines and knows the ins and outs of the Cruise Industry.
I would recommend this agent to my family and friends
153 of 285 people found this review helpful
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Entering our 8th year with Joe
Reviewed By Milissa - El Paso | Traveled to Japan
Joe has been a pleasure to work with. He responds quickly to any inquiries and has always been patient enough to take the time to clarify conflicting information. Have recommended him to others and continue to work with him on future cruises.
I would recommend this agent to my family and friends
135 of 251 people found this review helpful
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Excellent Experience
Reviewed By Allen - Langhorne | Traveled to Canada
I have worked with Joe on three different cruises. Each time he was responsive, answered our questions quickly. But most important, things went exactly like he said with no surprises. I will be using Joe in the future. You should too!
I would recommend this agent to my family and friends
153 of 287 people found this review helpful
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A great help
Reviewed By Maureen - Bloomington, IN | Traveled to Panama Canal
Great. He was very knowledgeable and patient. He made sure everything was in order. Also, he was concerned about saving me money.
I would recommend this agent to my family and friends
151 of 283 people found this review helpful
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cruise consultant
Reviewed By Sheryl - Scottsdale, AZ | Traveled to Scandinavia
Joe is the best. We have worked with him for several years and we would use no one else.
I would recommend this agent to my family and friends
150 of 281 people found this review helpful
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Paradise Found
Reviewed By Sheldon - Couer 'D Alene | Traveled to Tahiti
With the addition of the Moana Program for our grandson the coordination of our activities with his presented us with opportunities for creativity. Joe rose to the challenge, was patient and understanding with us and put together the trip of a lifetime! Throughout the planning cycle Joe shared his personal experiences aboard the Paul Gauguin which aided in our preparations and shaped our expectations. Because of Joe this was truly the best cruise we have ever taken and will provide a lifetime of memories for our grandson.
I would recommend this agent to my family and friends
152 of 286 people found this review helpful
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Go With Joe!!!
Reviewed By Al - Denver, CO | Traveled to Alaska ~ USA
Joe took care of any question or problem we had! He would always promptly return all of our phone calls.
I would recommend this agent to my family and friends
155 of 293 people found this review helpful
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Not Joe's booking
Reviewed By Jean - Lakewood | Traveled to World Cruise
This booking was made by a previous TA. Joe did contact CUNARD to order a shower chair and distilled water. I found no fault with Joe's actions.
I would recommend this agent to my family and friends
137 of 258 people found this review helpful
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Trip went perfectly
Reviewed By Lynda - Santa Ana | Traveled to Caribbean
What an awesome trip. Joe took care of all the planning and accommodations, leaving us nothing to do but enjoy our vacation. Plus, we received a nice surprise our first night of the cruise. Thank You So Much
I would recommend this agent to my family and friends
136 of 258 people found this review helpful
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Exactly as Promised
Reviewed By Cara - Los Angeles, CA | Traveled to Europe
Everything that Joe promised was delivered and we had a fantastic trip. We booked our next cruise while onboard and will be having that reservation transferred to Joe as well. In fact, I will be booking all future cruises through Joe.
I would recommend this agent to my family and friends
138 of 262 people found this review helpful
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Joe Lucero
Reviewed By Marsha - Atlanta | Traveled to Alaska
Excellent . . . prompt, knowledgeable, responsive and takes ownership of any issues that develop along the way - very positive and easy to deal with.
I would recommend this agent to my family and friends
136 of 259 people found this review helpful
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World Cruise #6
Reviewed By Rodney - Minneapolis | Traveled to World Cruise
Joe has always taken good care of my needs. He responds quickly to my phone calls.
I would recommend this agent to my family and friends
143 of 273 people found this review helpful
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Always Responsive
Reviewed By Katherine - Chicago | Traveled to Europe
Joe keeps us up to date and responds immediately when we have a question. What more could we ask for? Highly recommend.
I would recommend this agent to my family and friends
147 of 282 people found this review helpful
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One week Carribean cruise
Reviewed By Diana - Waunakee | Traveled to Alaska
I have used Joe's services on many cruises and have always found him to be a valuable advisor and consultant. This cruise was no different when he booked three cabins and air for my family. As always he was very helpful and pleasant to deal with.
I would recommend this agent to my family and friends
132 of 252 people found this review helpful
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Best Advisor
Reviewed By Annette - Topeka, KS | Traveled to Europe
Started working with Joe over 11 years ago!
I would recommend this agent to my family and friends
138 of 264 people found this review helpful
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Celebrity Solstice
Reviewed By Errol - Pompano Beach, FL | Traveled to Alaska
fine, very knowledgeable
I would recommend this agent to my family and friends
138 of 264 people found this review helpful
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Imperial China
Reviewed By Ruth - Chevy Chase, MD | Traveled to Japan
Joe’s professional experience as a travel agent made our booking and worries seamless. Any questions and concerns were responded back by Joe immediately with a positive response. My wife and I plan on booking any future ship travels with Joe.
I would recommend this agent to my family and friends
133 of 257 people found this review helpful
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Advisor Review
Reviewed By Letha - Seattle, WA | Traveled to Panama Canal
Joe was always prompt in responding to my questions.
I would recommend this agent to my family and friends
133 of 257 people found this review helpful
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Joe provided us with great guidance as we were rookie river cruises.
Reviewed By Elizabeth-Lynn - Palm Desert | Traveled to Caribbean
Joe is a professional who is very knowledgeable about the Travel Industry. He offers suggestions when needed and gives great service. All information was provided in a timely and complete manner.
I would recommend this agent to my family and friends
134 of 259 people found this review helpful
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Great
Reviewed By Michelle - Austin | Traveled to Panama Canal
Even though we lived 3 time zones apart I never was unable to contact or get a return call from Joe or one of hid associates. I would definitely use Joe again. He was a great resource for me concerning a great trip and cruise.
I would recommend this agent to my family and friends
132 of 258 people found this review helpful
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Great cruise with our family!
Reviewed By Char - Green Valley | Traveled to Canada
Joe is knowledgeable, responsive and helpful. In the travel planning process, he coordinates well with other Cruise Specialist staff as needed.
I would recommend this agent to my family and friends
Joe Lucero responded:
Thanks for the kind words, you are a pleasure to work with!
8 of 12 people found this review helpful
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Joe and Tom Mullen to the Rescue!!
Reviewed By Nancy - Ocala, FLA | Traveled to World Cruise ~ Other
You guys are great!! I’ve forwarded all emails to my mother (Tom – thanks for the pics and inventory!!)
Thank you so much for all your help – you have no idea how much we appreciate it!
Pat’s daughter Nancy…..
I would recommend this agent to my family and friends
80 of 157 people found this review helpful
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Alaska
Reviewed By Theophilus - Toronto, ON | Traveled to South America
Attentive and responsive - enjoy working with Joe!
I would recommend this agent to my family and friends
154 of 305 people found this review helpful
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WC once in a life time experience
Reviewed By Happy cruisers - Reno nv | Traveled to Around the world
He was on top of everything… whenever we called all calls were answered promptly. Always satisfied always available. Highly recommend Joe
I would recommend this agent to my family and friends
Joe Lucero responded:
So so glad you enjoyed your time and we look forward to helping on the next one!
35 of 68 people found this review helpful
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The Best part of my trip was the Mediterranean
Reviewed By Joann - Fulshear, Texas | Traveled to World Cruise ~ Other
Joe was always willing to help and answered all questions asked.
I would recommend this agent to my family and friends
Joe Lucero responded:
So glad you enjoyed the trip. Looking forward to working with you again soon.
38 of 74 people found this review helpful
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the worst trip of our lives
Reviewed By pierce brosnan jr. - Sacramento | Traveled to Brazil ~ South America
Always responds quick and does his job perfectly
I would recommend this agent to my family and friends
Joe Lucero responded:
It was so nice to speak with you about your trip this morning. We appreciate your candor about the trip and we are so glad that you enjoyed the trip despite the necessity for the line to make the itinerary changes. It is unfortunate but I am glad to hear that you both made the best of your time. I look forward as always to working with you again soon! Enjoy your time at home and don't work too hard pulling those weeds!
41 of 81 people found this review helpful
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Thanks very much to Joe!
Reviewed By Lynn - Cleburne | Traveled to Caribbean
Excellent! I look forward to working with Joe again in planning for my next cruise travel adventure!
I would recommend this agent to my family and friends
137 of 273 people found this review helpful
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Up and Down the West Coast
Reviewed By FredUno - Berkeley, CA | Traveled to Alaska ~ USA
Excellent, responsive, helpful, pleasant
I would recommend this agent to my family and friends
Joe Lucero responded:
Thanks for your review Fred. I truly enjoy working with you!
6 of 12 people found this review helpful
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Excellence
Reviewed By Ann - Venice, FL | Traveled to South America
It's always pleasant working with Joe, and he gets the details right.
I would recommend this agent to my family and friends
129 of 260 people found this review helpful
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Travel made easy
Reviewed By Kincaid - Sarasota | Traveled to Europe
We've used Joe's services for many years and he has never failed to please. Highly recommended !!
I would recommend this agent to my family and friends
133 of 270 people found this review helpful
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Advisor
Reviewed By Walter - Ann Arbor, MI | Traveled to Australia
Joe always responded quickly to my questions and concerns.
I would recommend this agent to my family and friends
125 of 268 people found this review helpful
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A once in a lifetime trip!!
Reviewed By Boop - Fulshear, Texas | Traveled to World Cruise ~ Other
He was very helpful in answering questions and following up with us when necessary.
I would recommend this agent to my family and friends
Joe Lucero responded:
Thank you for booking with us and glad the trip went well. Please let me know if you need anything else in the future. I am here to help!
40 of 134 people found this review helpful
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